How to Publish a Book

Who hasn’t dreamed of seeing their name on a book jacket at the local Barnes & Noble? Signing cover pages for lines of adoring fans? Watching your very own title climb the New York Times best-seller list?

As any recent author will tell you, the arduous process of writing a book hardly resembles this glamorous picture. But that doesn’t mean that you shouldn’t write a book. Experts say penning a published work is a great way to build your personal brand, engage potential customers and boost sales.

“If your business can benefit from your reputation as an expert, a book is an amazing way to demonstrate that in a way speaking or article writing cannot,” says Rohit Bhargava, author of Likeonomics: The Unexpected Truth Behind Earning Trust, Influencing Behavior, and Inspiring Action and the founder of Influential Marketing Group. Even as more and more people are writing because of the rise of self-publishing and e-books, showing potential customers a published work lends a measure of gravitas, says D’vorah Lansky, author of Book Marketing Made Easy: Simple Strategies for Selling Your Nonfiction Book Online and a book marketing coach for entrepreneurs.

“Technology makes it so much easier to publish a book—today it can take weeks instead of years to get your ideas out there,” Lansky says. “Every business owner should write one.”

To make the most of your time and wrist cramps, consider first whether self-published or traditionally published is the route for you.

In traditional publishing, you will write a proposal—typically a 30-page document outlining the project with a table of contents and sample chapters. This is then shopped around to agents. Should an agent accept, you will likely be asked to revise the proposal, which will then be pitched to publishers. If it sells to a publisher, the entire process could take several years or more. The publisher absorbs the cost of editing and production, though authors are usually responsible for most if not all of the marketing. Lansky says that on average a traditionally published book nets the author $1 per copy once the advance is earned. It’s worth mentioning that advances have been notably low in recent years.

The other option is to self-publish. A number of digital options are available, including Lulu and Amazon’s CreateSpace, both of which offer easy-to-use, affordable software with options for e-books and print-on-demand. Writers like this option because it can be very fast; gives the writer control over the creative processes, prices and marketing; and generates a much higher margin on sales.

Even though there is now a low barrier to authorship, it’s worth investing time and money to create a polished, professional look, Lansky says. It pays to hire a professional book editor and designer. “An editor is absolutely essential,” she says. “Once a reader finds three typos, they think you’re lazy or unintelligent. A good book should go through five to seven rounds of editing—it’s like polishing silver.” Other professionals who might help include an indexer, illustrator and photo editor.

A few more keys to successful book publishing:

  • Pick the right topic. Ask yourself what is the one thing you do better than anyone else in your field? What is the No. 1 question customers ask you? What has no one else written a book about?
  • Consider a ghostwriter. “Not everyone is a natural writer,” Bhargava says. “If you can’t imagine sitting in a chair writing for eight hours per day for several months, then you know you should hire a ghostwriter.”
  • Don’t expect the book to make you money directly. “Don’t write a book to get rich,” Lansky says. “Those cases are very, very rare, even when the author hits the New York Times best-seller list. Instead, look at a book as a big business card.”
  • Be creative in ways to profit from the book. In addition to using the title to attract and close deals, consider it a networking tool. Bhargava suggests interviewing leaders in your industry for the book’s content as a way to open doors.

Dianna Booher

  • Business: Booher Consultants, a business communications firm
  • Strategy: Write the book first, then get consulting jobs
  • Results: Multimillion-dollar business has been driven primarily by book notoriety

“It was the early 1980s, and I had just earned my master’s degree in literature and needed a way to support my young family. But I hated sales and did not want to cold-call.

“About the same time, I had lunch with a friend who was a vice president of engineering at Shell Oil. He mentioned his department has flown in a consultant from Atlanta to teach the engineers business writing. I realized I could do that. So I penned a book on business writing, original titled, Would You Put That in Writing? But I needed money, so I went to an executive at Exxon and told her my book was coming out in nine months as a way to promote myself. She hired me, and the engineers said it was the best course they’d had in 30 years.

“When the book eventually did come out, the Houston Chronicle wrote a huge story about it, and my phone rang off the hook with 32 inquiries from companies wanting to hire me to do business communication training. Sales immediately jumped into the multimillion-dollar range. I haven’t done any sales calls since—I just market the book and call people back.

“From that book, I branched out into presentation skills, customer service communication and more. My philosophy is that you have to know enough to write a book before you can even think about being a consultant. To decide what my next area of expertise will be, I research by talking to clients about their problems, look for emerging trends, and go out to lunch with friends to listen to them. I find a solution to the problems I hear about.

“All 46 of my books were published with major houses, including Simon & Schuster, Random House and McGraw-Hill. My advice is to go with a major publisher for your first book. That makes you stand out among all the clutter and helps build credibility easier. Today, 78% of my client inquiries can be traced to the books.”


Eric Erickson

  • Business: Desert Green Pest Management
  • Strategy: Self-publish a how-to book promoting the business’s expertise
  • Results: Sales came from new global markets, increasing a total of 20%

“Seven years ago, I started a natural pest control business, and we needed to stand out as the experts. We started by creating educational videos on YouTube, teaching people chemical-free ways of keeping insects out of their homes. Some became really popular, which gave us a lot of credibility and drove a lot of business.

“I’ve been an entrepreneur my whole life and have been involved in a number of publishing projects. I understand how much credibility a book can give a business. So I spent many, many hours researching and writing a book on natural and organic pest control. I had some friends with English degrees make sure it read at an eighth-grade level. I also hired a cover designer through the site Fivrr, which brokers affordable tech and design services.

“The book launched in February 2012 on Amazon—most of the 100 or so sales have been print-on-demand books for $12.48, though a few Kindle versions were also sold at $2.99. We promoted via Facebook, Twitter and on our company website. Since then, The Do-It-Yourself Guide: Keep the Pests Out has netted us new customers for our green products around the world. I attribute a sales jump of $100,000—or 20%—from the $100 investment I made to create the book.

“Now that I see how much success a book can drive, I’m writing a title for my business consulting firm: How to Start a Business from Scratch Backwards and Start Making Money in 30 Days or Less. The goal with this book is to attract high-profile media attention.”


Marc Joseph

  • Business: DollarDays, wholesaler of consumer products for independent retailers
  • Strategy: Teach customers how to be more successful through a book
  • Results: From the major publicity generated, company was positioned as industry expert

“I launched this business in 2001. From the start, I would get a dozen calls each day from our customers asking questions about running their businesses—everything from pricing to advertising and merchandising. I was happy to do that. It felt good to give advice.

“But pretty soon, 12 calls turned into 20. It was clear the smartest thing to do was to write a book to give these entrepreneurs a game plan for running their businesses. We knew that if we got them hooked into how we do business, it would help them be successful, which is obviously a win for us, too.

“Writing the book was a lot of work. Don’t kid yourself. I spent every weekend for nine months in my office writing it. You need a lot of personal and professional support to write a book.

“In 2005, The Secrets of Retailing…or How to Beat Walmart came out on Silverback Books. It immediately generated lots of publicity and positioned us as experts. I went on a tour visiting mostly independent bookstores, because the book’s message is how to survive and thrive against mega-chain competition.

“The book has made us go-to experts for retail sales, since, as wholesalers, we see trends emerging a full 30 days before retailers do. For example, the business media calls about holiday shopping trends in November, because we are the ones stocking the retailers. Those media relationships come from the book.

“As a result of all that publicity, we landed on the Inc. 500 ‘fastest-growing companies’ list in 2013. That is important from a PR standpoint since we are also a ‘little guy’ successfully competing against the big guys (Amazon and Walmart), just like our customers.”

Original article here: 
https://dm61q01mhxuli.cloudfront.net/media/magazine_v2.pdf

Lucrazon, DollarDays Announce Drop-ship Wholesale Partnership

Lucrazon, one of the country’s leading e-commerce Web builders and merchant service providers, announced today that the nation’s largest wholesale e-commerce site, DollarDays, will use Lucrazon’s integrated e-commerce system for their drop-ship wholesale product-distribution network.

Lucrazon, an e-commerce Web-builder innovator and merchant-services provider, has brought 20 years of experience specializing in successfully servicing drop-shippers, suppliers, direct sales, network marketing, e-commerce and retail businesses of all types.

Now, Lucrazon and the nation’s largest wholesale e-commerce site, DollarDays, will partner up to offer DollarDays’ 3.5 million registered members their own fully integrated e-commerce website with preloaded inventory, [a] merchant account and complete access to DollarDays’ drop-ship wholesale product line. Members desiring to become small-business owners can sell over 300,000 products available in the Web-based virtual warehouse.

“Lucrazon offers each of our members the ability to have an automated e-commerce system with access to our products that is updated and orders fulfilled by DollarDays,” says Marc Joseph, CEO of DollarDays. “This provides our members a much more efficient e-commerce experience, in addition to customizing their own store with a blog, social-media integration, template choices and more.”

“DollarDays is the largest wholesale e-commerce drop-shipper in the nation, so it’s an immense honor that they’ve chosen Lucrazon as their solution,” says Alex Pitt, CEO of Lucrazon. “Our sophisticated Web builder will give their members the freedom to have an easy-to-manage, custom website with a completely automated inventory management system and [their] own merchant account. We strongly believe this product can be beneficial to anyone who desires to own an e-commerce business.”

Lucrazon and DollarDays’ drop-ship wholesale partnership provides a simple, easy and affordable solution for distributors to start their e-commerce business with preloaded inventory and real-time updates of images and descriptions for all products.

About DollarDays
Founded in 2001, DollarDays is the leading supplier of wholesale goods for nonprofits, businesses and betterment organizations. By sourcing affordable products, backed by exceptional service and meaningful community engagement, we strive to inspire and empower our customers to accomplish their missions to improve the lives of people around the world. Recognized as the City of Phoenix Mayor’s Office “2018 Product Exporter of the Year” and Internet Retailer Magazine’s “B2B E-commerce Marketer of the Year” for 2016 and 2017, DollarDays is headquartered in Phoenix, Arizona. For more information, visit www.dollardays.com.

Should You Open Your Own Online Store?

The economic recovery for most is much slower than the news would lead you to believe. Many people ask themselves, “How can I supplement my income so I can provide more for my family?” The perceived hot trend to accomplish this goal is doing business on the Internet, but it is not as easy as it looks. Before you go off and open an online store, you need to fully understand what online stores are all about.

Online stores are not much different than physical stores except you don’t have to worry about paying the rent or having a lot of money tied up in inventory. In online stores, you still need to present the right product at the right time at the right price. You still need to be very clear about what you are selling and project stellar customer service.

The first obstacle to overcome is deciding what to sell. It is always much easier and much more fun to sell something you have a passion for; [t]hat way, the long hours you spend with your online store become more engaging and less work. Many products are more conducive to selling online, such as jewelry, clothing or school supplies, while other products are more difficult to sell when they can’t be seen in person, such as refrigerators or leather sofas.

[T]he questions you need to ask yourself about what to sell in your online store include:

  • Can I sell a digital product that can be sent right over the Internet (like an e-book), or should I sell a physical product that needs to be shipped? 
  • Will you specialize in one category of goods like pets or party supplies, or will you offer a wide selection of products? 
  • Do you have to house inventory, or can you find a company to drop-ship for you? 
  • Will you be creating your own product to sell? If so, are you going to make it yourself, or do you need to form a relationship with a vendor who will manufacture it for you? 
  • How are you going to ship your product—[f]rom your home, a storage facility or drop-shipper from a third-party warehouse?

The second obstacle to overcome is finding the customer niche who will buy from you. You need to list what differentiates your site from all the other similar sites [online] (and don’t kid yourself—they are out there). [T]o find the right niche:

  • Study the competition, and if you can’t beat them with product or price or customer service, find another niche. Go to the main marketplaces like Amazon, Walmart, Sears, Rakuten, Tiger Direct or NewEgg to see who is already selling and make sure you can do it better or faster or cheaper 
  • Become the expert on what you sell. Show your passion for your products through original content that differentiates you from others. The more originality you add to the site, the more you stand out.
  • Make sure it is easy to purchase from your site. Even if the products are similar to other sites online, you will set your site apart by making shopping easy. The quicker you can get customers from liking the products to finalizing the sale, the more you will stand out from all the competition.

There are plenty of places on the Internet that can help you open up your dream store. […] [P]artner with a company that offers an easy and fast way to get a site up and running—[typically, they] will have several website templates to choose from and you can sell as many products as you like. In fact, a good company will have products that are already uploaded to your site, so you can decide if you want to sell them all or just a few departments. There should be no limit to the amount of pages you can create, and the site should be integrated into a shopping cart so you can begin selling in less than an hour.

[So] should you open your own online store? It is inexpensive to get started if you find the right store-building partner and the right drop-shipper of products for you. It can become a black hole if you start to throw money at every marketing scheme that comes along. […] If you are an entrepreneur, an optimist and a hard worker, then you should be in the online store business. If you believe that if you pay for a site and all you have to do is sit back and watch for an income stream, then the online store is not for you. […] Learn how to do guerrilla marketing on the Internet with your online store, show your customers you are passionate about what you sell, and this could be a fun way to make a living.

Original article here: http://ezinearticles.com/?Should-You-Open-Your-Own-Online-Store?&id=7954833

From Pit Bulls & Parolees to the Dog in Your House, April is Their Month

“Did you know April has more pet-awareness events than any other month? [There are more than] 10 national events, including ASPCA’s Prevention of Animal Cruelty and the Red Cross Pet First Aid Awareness. Why do we care so much about our pets for us to celebrate them in so many different ways in just one month?

“Most of us own pets. We know the comfort they provide for life’s invisible scars. The unconditional love they provide transcends work issues, family conflicts, death, divorce and other life events. Our pets don’t care if we can read or not, what our skin color is, or who we love.

“At DollarDays, the nation’s premier online wholesaler, we are doing our part by giving away $5,000 worth of merchandise to help animal shelters across the country—and you can be a part of it. Please nominate an animal shelter in your community by entering on our Facebook page. Additionally, Animal Planet’s hit reality TV show, ‘Pit Bulls & Parolees,’ will have a donation opportunity for their pit bull rescue center, Villalobos (VRC), on DollarDays’ checkout page during April. Customers can choose to donate $1, $5 or $20 to VRC.

“During this month-long celebration honoring our best friends, please do the right thing. Do what you can to help shelters and caring organizations ease the burden for defenseless animals. Make a donation to and/or try volunteering at your local shelter. Whatever you do, be sure to enter DollarDays’ $5,000 pet shelter giveaway—it takes less than a minute. Your act of kindness goes a long way for animals who can’t speak for themselves,” said Marc Joseph, Founder and CEO of DollarDays.

You can read Marc Joseph’s blog, “Pets Rule in April,” [in] The Huffington Post to understand why DollarDays’ heart goes out to our pets who need our help.

About DollarDays
Founded in 2001, DollarDays is the leading supplier of wholesale goods for nonprofits, businesses and betterment organizations. By sourcing affordable products, backed by exceptional service and meaningful community engagement, we strive to inspire and empower our customers to accomplish their missions to improve the lives of people around the world. Recognized as the City of Phoenix Mayor’s Office “2018 Product Exporter of the Year” and Internet Retailer Magazine’s “B2B E-commerce Marketer of the Year” for 2016 and 2017, DollarDays is headquartered in Phoenix, Arizona. For more information, visit www.dollardays.com.

DollarDays Expanding Online Business with Bongo

DollarDays, the hugely successful online wholesale distributor, has recently joined forces with Bongo International to offer customers located worldwide the same unbeatable discounts and superior service that U.S. clients have enjoyed for over 12 years. Bongo International is a well-established global e-commerce solution providing U.S. retailers access to international markets with no change to their current operations.

“As DollarDays is expanding its business worldwide, Bongo seemed like the logical choice to take us into countries where we never shipped to before. Our customers using Bongo have given us such positive feedback that we are allocating additional marketing dollars to make sure the world is aware of DollarDays’ ability through Bongo to now ship everywhere,” says Marc Joseph, company founder.

The entrance into the international market couldn’t be better timing. The e-commerce industry surpassed $1 trillion dollars in sales worldwide for 2012 and continues to demonstrate substantial growth. eMarketer reported [that] for the 2012 selling year, B2C e-commerce sales grew by 21.1% worldwide, and [it was] predicted that sales will increase another 12.3% to nearly $1.3 trillion dollars for 2013.

DollarDays’ website has over 3.5 million registered users and averages over 1,200 new customers each day. Their reduced price points enable smaller businesses to compete against larger enterprises. They also offer retail items by the piece versus by the case, as in the wholesale option. Additionally, DollarDays offers business services such as website design, drop-shipping, distributorships, affiliate programs and more. Until teaming up with Bongo, the wholesale discounts were only available to clients located nationwide. These providers are now able to deliver everything retailers need to succeed in online commerce.

Through the partnership with Bongo, DollarDays is now available in over 220 countries. Bongo’s checkout solution allows international visitors the same seamless experience as domestic shoppers. This includes a smooth checkout experience that offers the full landed cost prior to checkout so there are no hidden costs appearing at any point in the transaction. Bongo’s comprehensive solution offers a secure international checkout that is localized to the language specific to the IP address or language selection of the user. This solution also supplies shoppers with a Unified Tracking Number that is active from the domestic warehouse until arrival at the international destination.

Mr. Joseph has helped build some of America’s top-performing retail stores, including Federated Department Stores, Bill’s Variety Stores, Everything’s A Dollar Stores and Crown Book Stores. He is the author of the book, “The Secrets of Retailing…or How to Beat Walmart,” as well as a frequent contributor to The Huffington Post and The International Business Times news websites. Visit DollarDays.com to view their complete product listing, as well as business service options. Visit BongoUS.com to compare their e-commerce solutions and see which option is the best fit for your online store.

About DollarDays
Founded in 2001, DollarDays is the leading supplier of wholesale goods for nonprofits, businesses and betterment organizations. By sourcing affordable products, backed by exceptional service and meaningful community engagement, we strive to inspire and empower our customers to accomplish their missions to improve the lives of people around the world. Recognized as the City of Phoenix Mayor’s Office “2018 Product Exporter of the Year” and Internet Retailer Magazine’s “B2B E-commerce Marketer of the Year” for 2016 and 2017, DollarDays is headquartered in Phoenix, Arizona. For more information, visit www.dollardays.com.

DollarDays Wants to Help You Help a Family in Need Anonymously

“During the holidays, we see an outpouring of thoughtfulness to those who are less fortunate, but what about after the holidays, when the outpouring of good intention ends?

“Unfortunately, the holidays are not the only time families need help. It’s 12 months a year—there are always families in need. Some families have had their breadwinner [or breadwinners] out of work for months, taking its toll on family finances. Others have had medical emergencies. There are many situations that can put a family in need, and, as you might imagine, there are many families who don’t reach out for help at all, and often, they are the ones who suffer the most.

“That’s why DollarDays is anonymously giving away $5,000 in merchandise this month to people and families who could use a hand. To support this suffering segment of our population, we, as a nation, must come together, and this giveaway is DollarDays’ way of giving back,” said DollarDays’ CEO, Marc Joseph. 

Joseph just authored a Huffington Post article about what happens to a person or family when unemployment benefits are depleted, both short- and long-term. It’s a devastating tale and paints a realistic picture regarding the domino effect of unemployment. The article is also the catalyst for DollarDays’ March $5,000 giveaway, where merchandise will be dispersed to families in need who are anonymously nominated by you. DollarDays will be giving one $2,000, one $1,000, one $500 and 15 $100 shopping sprees.

We all know that the most vulnerable part of our society is going to be in real trouble for the next several years, especially with what we have been seeing out of Washington recently. It’s time for all of us to look around in our own backyard and be a good neighbor. Whatever each of us can do to pay it forward to help others just might cause a ripple effect that will help those in need pull through these difficult times.

This is the time for businesses to step up and chip in. We know nonprofits tirelessly help 12 months a year, but if you’re unemployed or needing help, no day is a holiday. Let’s do what we can to help others, and entering the DollarDays $5,000 merchandise giveaway by visiting DollarDays’ Facebook page is a good start.

About DollarDays
Founded in 2001, DollarDays is the leading supplier of wholesale goods for nonprofits, businesses and betterment organizations. By sourcing affordable products, backed by exceptional service and meaningful community engagement, we strive to inspire and empower our customers to accomplish their missions to improve the lives of people around the world. Recognized as the City of Phoenix Mayor’s Office “2018 Product Exporter of the Year” and Internet Retailer Magazine’s “B2B E-commerce Marketer of the Year” for 2016 and 2017, DollarDays is headquartered in Phoenix, Arizona. For more information, visit www.dollardays.com.

Nominate a Small Business to Win in DollarDays’ $5,000 Giveaway

“If you know anything about DollarDays, the nation’s premier online wholesaler, then you know we are committed to the success of small businesses everywhere,” said DollarDays’ CEO, Marc Joseph. “This commitment is evident in a myriad of ways—from wholesale and closeout pricing on over 225,000 products to several online business opportunities to a monthly $5,000 merchandise giveaway. 

“Our country was settled by innovators and risk takers. This entrepreneurial spirit is still alive today, and each of us must go out of our way to ensure its continued growth, as our nation’s small-business owners are truly the backbone of our country,” said Joseph.

In cadence with DollarDays’ support of small business, Joseph shares a fresh, reflective insight about the critical role small business plays in America via his most recent Huffington Post article, “Is Entrepreneurship Dead?” This article complements the sentiment behind DollarDays’ February $5,000 merchandise giveaway, “Pay It Forward,” designed to help small businesses launch or expand. Anyone can nominate a small business in their area by visiting DollarDays’ Facebook page.

Each month, DollarDays gives away $5,000 in merchandise to nonprofits or small businesses with the mindset of giving back to the hardworking people who are truly the strength of our nation’s economy. 

About DollarDays
Founded in 2001, DollarDays is the leading supplier of wholesale goods for nonprofits, businesses and betterment organizations. By sourcing affordable products, backed by exceptional service and meaningful community engagement, we strive to inspire and empower our customers to accomplish their missions to improve the lives of people around the world. Recognized as the City of Phoenix Mayor’s Office “2018 Product Exporter of the Year” and Internet Retailer Magazine’s “B2B E-commerce Marketer of the Year” for 2016 and 2017, DollarDays is headquartered in Phoenix, Arizona. For more information, visit www.dollardays.com.

DollarDays Offers Online Business for $9.95 per Month, Helping Americans Make Money, Receive Peace of Mind

With the uncertainty of the fiscal cliff, DollarDays took a proactive approach and created an exciting business opportunity to help nervous Americans earn extra income in 2013 to offset the hardship of a potential tax increase.

DollarDays’ CEO, Marc Joseph, announced today, “In these tough economic times, DollarDays is moving forward with the opportunity for business-minded individuals to own their own online store for only $9.95 per month, with waived activation fees and inspired commission incentives. Through the DollarDays Distributorship [Program], individuals can own their own store without having to spend money on expensive inventory or pay thousands for an online store build. DollarDays manages the inventory, provides an online store and many resources for success. For $9.95 a month, not only is it a brand-new opportunity with great potential, it’s a tool to help Americans have peace of mind about putting money in the bank.” 

For those who already own an online or brick-and-mortar store, there’s quite a strategic opportunity available within the Distributorship Program. Store owners can buy wholesale merchandise through their distributorship store to sell at their existing store, earning commission on their inventory! This is great news for eBay and Amazon sellers, too. 

Really, anyone can own their own business and start earning money now—as a distributor, an affiliate or both. As always, DollarDays’ commitment to small business[es] is their number one goal.

About DollarDays
Founded in 2001, DollarDays is the leading supplier of wholesale goods for nonprofits, businesses and betterment organizations. By sourcing affordable products, backed by exceptional service and meaningful community engagement, we strive to inspire and empower our customers to accomplish their missions to improve the lives of people around the world. Recognized as the City of Phoenix Mayor’s Office “2018 Product Exporter of the Year” and Internet Retailer Magazine’s “B2B E-commerce Marketer of the Year” for 2016 and 2017, DollarDays is headquartered in Phoenix, Arizona. For more information, visit www.dollardays.com.

9 Tips to Get Last-minute Holiday Shoppers into Your Store

Thanksgiving is over, [and] Black Friday is in full swing. Is it too late for your small business to capture holiday sales? No way. A recent study by PriceGrabber shows more than half of consumers expect the best holiday deals between Thanksgiving and Christmas. With the National Retail Federation predicting holiday sales to grow 4.1% this year—the most optimistic forecast since the recession—you can still lure last-minute shoppers right up until Santa loads his sleigh. Here’s how:

  1. Start with current customers. “Small retailers should target their current customer base—those who already know and love them for their uniqueness,” says Kat Bouchard at small-business consultancy The Simple Art of Business. “Encourage these customers to ‘bring a friend to a holiday shopping party’ or ‘bring a friend and receive 10 percent off.”
  2. Maximize social media. Shop.org and BIGinsight found more than one-third of shoppers visit Facebook when researching products. “Social-media sites are powerful customer service and sales tools,” says Eddie Machaalani, co-CEO of BigCommerce, which provides online retailers the tools to launch a store and sell more. “Monitor social channels for customer inquiries, and track keywords for possible sales opportunities. Have your social profiles updated with the most current links, photos or videos of featured products, plus contact information to make the engagement experience for current and potential customers as simple as possible.”
  3. Reach out with email. “Small businesses can compete with big-box retailers around the holidays using their email list,” says Michael Wolfe, President of social media marketing company WAM Enterprises. “These are people who have opted into your updates. If you can create a catchy subject line and provide real value inside your email, people will open it and take action.” For maximum results, optimize your emails for mobile viewing.
  4. Don’t sweat “showroom-ing.” The thought of consumers using smartphones to search for cheaper prices on in-store merchandise strikes fear in the hearts of small retailers, [b]ut Deloitte data show[s] shoppers who use smartphones in-store are actually 14% more likely to buy in-store than those who don’t. When you see someone whip out a phone, quickly engage to answer questions and highlight the benefits of buying from you, whether that’s free gift-wrapping or simply getting the item immediately.
  5. Get moving. Mobile-influenced sales will account for 5.1% of retail store sales this holiday season, reports Deloitte. You don’t have to offer m-commerce—or even e-commerce—to benefit. If customers have opted in to receive text messages from you, use texting to attract them with limited-time offers or last-minute sales. [You can also] reach out to prospective customers near your store with location-based “geo-fencing” technology. “Geo-fencing allows retailers to target customers within a set radius and deliver special offers directly to their mobile device,” explains Dan Dufault, EVP of sales and marketing at payment solutions provider Merchant Warehouse, whose Genius Customer Engagement Platform, due out in January, will help small businesses accept payments and engage customers via mobile. Moasis, Yowza and NCR Silver are other location-based marketing options small businesses can implement affordably and quickly.
  6. Drive offline purchasing with online marketing. PriceGrabber says nearly 90% of shoppers will go online to research products and prices before heading out to stores. Even if you don’t sell online, take advantage of this trend by making sure your store is listed on local search directories and ratings-and-review sites. Use relevant keywords so your business ranks high in search results, and consider bumping up your budget for pay-per-click ads or Facebook ads.
  7. Offer free shipping. If you do sell online, free shipping is a must, says Mitchell Harper, co-CEO of BigCommerce. Harper cites data from lab42 that 79% of shoppers prefer free shipping to discounts on products. You can make it contingent on a certain purchase level, such as over $50.
  8. Host events—online and off. “Retailing is theater, and customers love to be entertained while shopping,” says Marc Joseph, founder of DollarDays, an online wholesaler catering to small retailers, and author of The Secrets of Retailing…or How to Beat Walmart. In-store live music, “meet the designer” events, fashion shows, children’s story hours or special shopping nights for loyal customers are just some of the events Joseph suggests. When planning an event, he cautions, weigh the costs and benefits, and be sure it won’t take up too much floor space or distract from actual shopping. For example, All American Clothing Co. is getting into the spirit with its “12 Days of Christmas” sales event online starting Black Friday. “We’ll also incorporate a ‘secret Santa’ on our website, where shoppers can find Santa for free prizes and giveaways,” says Logan Beam, Marketing and Communications Director at the family-owned company. “The 12 Days of Christmas event keeps shoppers coming back to shop for 12 straight days, while the secret Santa feature gets them looking around our website. We’ve had great success with this last-minute shopping event.”
  9. Milk the media. Tap into your connections with local newspaper reporters, radio and TV stations, and bloggers, advises Joseph. They’re hungry for holiday content, so promote yourself as a go-to spokesperson with a menu of holiday-themed topics to discuss. For example, if you own a gourmet cooking store, offer to discuss holiday menu ideas, hot cooking-related gifts, holiday tabletop décor ideas or the best gourmet gifts under $25.

Original article here: https://www.americanexpress.com/en-us/business/trends-and-insights/articles/9-tips-to-get-last-minute-holiday-shoppers-into-your-store/